Privacy policy

Privacy Policy – Divyam Collections

At Divyam Collections, your privacy is of utmost importance to us. We are committed to protecting your personal information and ensuring that your shopping experience with us remains safe and secure.

This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Personal details: Name, billing and shipping address, email address, and phone number.
  • Payment details: Information required to process your payment securely (processed through trusted third-party payment gateways; we do not store your card details).
  • Order details: Products purchased, order history, and preferences.
  • Technical details: Browser type, IP address, and device information to improve user experience.

2. How We Use Your Information

We use your information only for legitimate business purposes, such as:

  • Processing and fulfilling your orders.
  • Providing shipping and delivery updates.
  • Communicating promotions, new collections, and offers (if you have opted in).
  • Improving our website and customer service.
  • Ensuring security and preventing fraudulent activity.

3. Sharing of Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share information with:

  • Trusted service providers (such as shipping partners and payment gateways) to complete your order.
  • Legal authorities, if required by law or to protect our rights.

4. Data Security

We use secure servers, encryption, and trusted third-party integrations to protect your personal information. While we take all reasonable precautions, no method of transmission over the internet is 100% secure.

5. Cookies

Our website may use cookies to enhance your browsing experience, track preferences, and provide personalized recommendations. You can disable cookies in your browser settings if you prefer.

6. Your Rights

You have the right to:

  • Access and review the personal information we hold about you.
  • Request corrections to your information.
  • Opt-out of marketing communications at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
divyambynagini@gmail.com